Cancellations and Transfers

Cancellations

All cancellations must be received in writing at fswprofessionaldevelopment@wlu.ca during office hours, 8:30 a.m. to 4:30 p.m. ET, Monday-Friday. 

Two Weeks Prior to Start Date

Cancellations received more than two weeks before the start date are eligible for:

• A refund, minus a 15% administration fee per course or workshop cancelled.
• A credit of 100% of the registration fee paid. Credits are placed on your account and can be used for future registrations. Credits never expire but cannot later be refunded. 
• Transfer to another course or workshop in the same academic year (July 1 to June 30), provided the course or workshop is not full.
• Transfer the registration to a colleague by sending their name and email address to fswprofessionaldevelopment@wlu.ca.

Less Than Two Weeks Prior to Start Date

Cancellations received less than two weeks before the start date are eligible for:

• A credit, minus a 15% administration fee per course or workshop cancelled. Credits are placed on your account and can be used for future registrations. Credits never expire but cannot later be refunded.
• Transfer to another course or workshop in the same academic year (July 1 to June 30), provided the course or workshop is not full.
• Transfer the registration to a colleague by sending their name and email address to fswprofessionaldevelopment@wlu.ca.

Day Before

Cancellations received the business day before the start of any remote or online workshop or course are eligible for a credit minus a 35% administrative fee. You can also transfer the registration to a colleague by emailing their name and email address to fswprofessionaldevelopment@wlu.ca.

Non-Attendance

Cancellations or non-attendance on the day of a remote workshop or course, for any reason, are not eligible for a refund, credit or transfer. There are no refunds, cancellations or transfers for online courses after the start date. 

Discounts

FOUR + DISCOUNT -- Register for four or more workshops at once to receive a 10% discount*. Once you have added four or more workshops to your cart, click Apply a Discount under each workshop and select FSWPD 10% Discount from the drop-down menu. If you experience any issues with the discount, please contact the Professional Development office at fswprofessionaldevelopment@wlu.ca before registering as the discount cannot be applied retroactively.

CBT DISCOUNT -- Once you have completed the CBT certificate (both Level I and Level II) you are eligible to take additional CBT courses at a 50% discount. Contact the Professional Development office at fswprofessionaldevelopment@wlu.ca to request the discount code.

* The CBT certificate, Dare to Lead and the Applied IFS Practice certificate are exempt from the 10% discount.